FRIM has been involved in Quality Management System and laboratories accreditation since year 1998 where testing laboratories in FRIM has been accredited with ISO/IEC G 25 in that year. From year 2001 until today 14 testing laboratories has successfully been accredited with ISO/IEC 17025 according to their scope. In 2017, these labs has been re-accredited based on scopes namely Chemistry, Microbiology & Biology and Mechanical & Physical. In order to enhance the quality of service, FRIM has cooperated with other international organization to become Sub Contracting Testing Laboratory. FRIM has successfully been certified by FIRA (UK) for Furniture Testing Laboratory, IFT German for Wood Lamination Laboratory for window scantling and CARB for Wood Composite Testing Laboratory.
MS ISO 9001 certification has been implemented in FRIM since year 2001. At the beginning, only three laboratories have been certified with MS ISO 9001. In year 2007, FRIM has successfully been certified with MS ISO 9001:2000 for all the processes and recertification to MS ISO 9001:2008 in year 2010. In 2017, FRIM upgraded its ISO 9001 certification to 2015 version.
In addition, CUMBS in FRIM also received recognition in the form of certifications from various bodies at national level. Among them, FRIM’s Center for Herbs Technology (HTC) has been recognized for compliance with Good Manufacturing Practices (GMP) in 2007 as well as HALAL certification from JAKIM for 4 herbal products produced at HTC in collaboration with FRIM Cooperation. Besides that, Malaysia Organic Scheme Certification (SOM) was also complied by FRIM since 2010 involving the FRIM Research Station (SPF) in Maran, Pahang.
In 2010, once again FRIM took the initiative with other agencies under Ministry of Natural Resources and Environment (NRE) to implement Quality Environment System (QE/5S) and certified by Malaysia Productivity Corporation (MPC). In 2017, FRIM has expand the scope of QE / 5S implementation by incorporating ALWAYS SAFE elements and now the system is known as QE. Implementation of QE is also expanded in all SPF with infrastructure which are SPF Mata Ayer, SPF Bidor, SPF Pasoh, SPF Jengka, SPF Maran and SPF Setiu.
FRIM also practices Information Security Management System (ISO/IEC 27001) Certification since 2013 covering the scope of data centre operations, at the FRIM ICT Branch. The scope was then extended to information management of tropical forestry research through the application of RIMS involving the Policy and Research Planning (RePP) Branch. FRIM; via Product Certification Services (FRIM PCS) has been accredited under ISO/IEC 17065 as a product certification body from the Department of Standards Malaysia since 2014 on the scope of furniture.
|No.||Name & Position|
Dr Ismail Harun
Deputy Director General (Research & Development)
|Head Quality System Audit & Assistant of Management Representative
Dr Sharmiza Adnan
Quality Management Unit
Dr Norwati Mohamad
|Assistant Head Quality System Audit
Suhana Rafidah Md. Yusof
Quality Management Unit
|Scope||Research, Development, Commercialization and Application Management (R,D,C&A)|
|Quality Policy||FRIM is committed to providing efficient and effective research and support services to meet customer satisfaction. We will ensure that all the members of the institute are jointly responsible and comply with the laws, regulations and quality standards set. FRIM will carry out continuous improvements to enhance the effectiveness of the relevant systems within the scope of research and development, consultation, commercialization, testing and certification services, materials supply, training, ecotourism and rental services (space and equipment).|
|Processes Involve||1. Research Management Services 2. Consultation Services 3. Testing Services 4. Training Services 5. Recreation Services 6. Supply of Reference Material Services 7. Rental for Space & Equipment Services 8. Specific Service Provider Services 9. Sale of Products Services 10. Intellectual Property and Pre-Commercialization Management|
|Quality Document MS ISO 9001||
1. Quality Manual
Quality Manual MS ISO 9001:2015 – Research Management & Preparation of Services to Customers (MK.FRIM.01)
2. Compulsory Quality Procedure
3. Supporting Quality Procedure
4. Operational Quality Procedure
|Scope||Mechanical and Physical, Chemical & Microbiology and Biology|
1. Mechanical and Physical Scope (SAMM No. 205)
2. Chemical Scope (SAMM No. 154)
3. Microbiology and Biology Scope (SAMM No. 558)
|Scope||“Sistem Pengurusan Keselamatan Maklumat Bagi Pengoperasian Pusat Data dan Pengurusan Maklumat Penyelidikan Hutan Tropika Melalui Aplikasi RIMS di FRIM”|
|Branch Involved||ICT Branch, Technical Service Division and Policy & Research Planning Branch, Research Planning Division|
Quality Management Unit (PJK) is the unit who is responsible to coordinate and monitor quality activities as well as certification and accreditation in FRIM. Based on the success of FRIM in quality management system PJK offers training and consultation services related to MS ISO 9001, ISO/IEC 17025, MS ISO/IEC 27001 and MS ISO/IEC 17065 to those who are interested.
For more information, please contact:
Quality Management Unit,
Forest Research Institute Malaysia,
52109, Kepong, Selangor Darul Ehsan.
Tel: 03-6279 7685/ 7687/ 7690/ 7295/ 7691
Fax: 03-6272 6305